Have you attempted to unlock your AT&T device but been met with this message?
“We can’t unlock your device because it’s no longer active on an AT&T account.”
Relax! Your device can still be unlocked at Unlocklocks despite this. Simply put, it indicates that your phone, tablet, or hotspot isn’t connected to an active AT&T line in their system at the moment.
Why does AT&T show this message?
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You bought a second-hand or refurbished AT&T device.
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You canceled your AT&T service or switched carriers.
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The previous owner removed their SIM or account.
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The device has been inactive for a long time.
Even though the device is clean and fully paid, AT&T’s system won’t process unlocks if it’s not active.

How can Unlocklocks help?
Our specialty at Unlocklocks is resolving unlocking problems. Even if AT&T declines, we can unlock the majority of their devices. Mobile hotspots, routers, iPhones, Android phones, tablets such as iPads and Galaxy Tabs, and entry-level feature phones are all included.
What devices can we unlock?
- Apple iPhones (All models)
- Android phones (Samsung, Motorola, LG, Google Pixel, etc.)
- Tablets (Apple iPad, Samsung Galaxy Tab, and more)
- Mobile hotspots and routers
- Basic and feature phones (Nokia, Alcatel, Kyocera, Sonim etc.)
How does our unlock work?
To make the device compatible with other carriers, we remotely unlock it from AT&T using the official IMEI-based procedure. We can also provide you an unlock code for select models and the steps on how to enter it into your device. We don’t need any ownership documentation.
What do I need to unlock my device?
- All you need is your device’s IMEI number (to get it, dial
*#06#or check settings), then go to Unlocklocks.
Frequently asked questions
Is the original AT&T account holder required?
No. At Unlocklocks you don’t require it.
Can you unlock hotspot devices and tablets too?
Yes. We unlock iPhones, Android phones, tablets, hotspots, routers, and feature phones.
What if the unlock does not work?
In accordance with our policy, we will refund you if we are unable to unlock your device.
Unlock to use your device anywhere?
The “No longer active on an AT&T account” statement from AT&T shouldn’t stop you. Regardless of the device—iPhone, Android, tablet, hotspot, or simple phone—UnlockLocks can assist. Visit Unlocklocks, Start the unlocking
Last Updated on 5 months ago by UnlockLocks
